Welcome Message from Tom Shurrie,
President & CEO, CFIG
12:00pm – 12:30pm
2020 Disruption: A World of Opportunities, Shawn Kanungo, Queen & Rook
Disruptive innovation is forcing everyone to reimagine their entire organizations. How do we survive? How do we disrupt ourselves before someone else does? How do we deliver better experiences to our clients? Today, we need to be bold, brave and experimental. In this awe-inspiring talk, Shawn Kanungo provides a bold roadmap for the future. He explores how we can take unexpected approaches to innovation to remain competitive and relevant.
12:30pm – 1:00pm
The Two Sides of Each Dollar You Sell: Predicting the Covid-19 Behavioural Reset
The force of COVID-19 continues to spark creative ways to conduct business and meet consumers’ demands. Shopping behaviours are a testament that our ‘new normal’ is a never-ending evolution, which makes the FMCG landscape more interesting than it has ever been. While the future may be uncertain, we do know that there is a behavioural shift unfolding which is being defined by an economic reset as consumers rethink how they shop and what they buy. The impact isn’t equal as many of us reset our household needs and expectations. We will explore how consumers are becoming more polarized which will redefine future growth opportunities for both retailers and manufacturers. Carman Allison, Nielsen
1:00pm – onwards
Virtual Trade Show / Retailer Meetings
Quality with Confidence – Safeguarding the Canadian Meat Supply. Dr. Xianqin Yang, Microbiologist Agriculture and Agri-Food Canada will provide an overview of key information on the COVID-19 virus followed by an animated presentation on the current measures taken by the Canadian meat processing sector to protect against COVID-19. Michael Young, President of Canada Beef, will provide an overview of Canada Beef and the programs and services that the Canadian beef industry brings to the table to support the retail distribution channel through these extraordinary times.
The Future of Grocery – Building your supply chain for the E-commerce driven consumer. Presented by Christoph Buchmann, Dematic. The pandemic magnified gaps in the grocery supply chain and accelerated the predictions of online retail to unexpected levels. Technology offers a world of opportunity to move into the post-pandemic climate and be prepared for what could be the next global disaster.
2:30pm – 4:00pm
30 Minute Workshops
Innovation in content creation for owned and operated channels to stay relevant with consumers in a post-COVID world, Deborah Sharpe, McCormick Canada
Discharge and disciplinary issues are difficult causing managers to feel anxious and unsure of how to hold employees accountable for their actions. Participants will learn the objectives in disciplining employees and when unsuccessful in rehabilitating performance leading to termination you will learn how to assess Just Cause and Not for Cause issues and how to conduct an effective termination meeting and what issues should be considered to ensure that dignity and respect is maintained, Steve Mendelssohn, Watershed Law Professional Corp.
Tune into the panel discussion around supply during the pandemic with Mary Robinson, Canadian Federation of Agriculture; Jean-Michel Laurin, The Canadian Poultry and Egg Processors Council; and Mathieu Frigon, Dairy Processors of Canada. Moderated by Gary Sands, CFIG
6:00pm – 7:00pm
Merchandising Excellence Awards
Master Merchandiser Winners